PROTECT YOUR ADVENTURE
We understand that occasionally events occur that prevent you from joining us for your vacation. Life is full of surprises and so is travel! You can’t predict a missed flight connection, job loss, death of a family member or your own illness or injury. When an unexpected event prevents you from travelling, Trip Cancellation/Trip Interruption reimburses travel costs if your trip is cancelled before you leave or disrupted after it has begun.
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Please pay special attention to our Cancellation and Refunds Terms.
Cancellation Policy
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To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly recommend purchasing Trip Cancellation/Interruption to protect your trip investment. Trip Cancellation/Interruption costs about 5% of your trip cost and it’s worth the peace of mind!
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How to get Travel Insurance
Contact our preferred provider Acera Insurance and they can provide you with a quote for both Emergency Medical insurance and/or Trip Cancellation/Interruption insurance.
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Important Notice
The tour operator’s inability to provide service, backcountry or regional restriction/closure or evacuation due to avalanche, wildfire, state of emergency or civil authority, that cause you to interrupt or cancel your vacation is not covered by insurance.
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Visiting Canada as a Tourist
Most people need a Visa or an Electronic Travel Authorization (eTA) to fly to or transit through Canada. (US Citizens will only require a passport).
Be prepared: Apply for an eTA as soon as possible. Most applicants are approved within minutes. However, there is the possibility of a delay or a denial.
http://www.cic.gc.ca/english/visit/visas.asp
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It is recommended you arrange your eTA as soon as possible to pre-determine your entry status.
Aurora Backcountry is not responsible, or liable to make any refunds, for guests who are denied an eTA. Note that a denied or delayed eTA or denied entry at the Canadian Border is not covered by Travel Insurance.
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