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  • What fitness level is required for your trips?
    We have different skill levels on all our trips and most of them we can accomodate any type of previous experience. For everyone to enjoy the trip to it's fullest we require a certain amount of experience on the open trips, but we can customize a trip just for your needs!
  • What gear do I bring?
    After booking your trip we will send you a package with all the additional information you need for for your trip. A gear list included.
  • What's the accommodation like?
    We do our best to find the best value accommodation around that fits our needs for the trip. All accommodation is double occupancy so expect to share a space with your friend.. or a new friend you make on the trip :) In Norway we usually stay at a Magic Mountain Lodge which is best described as community focused, ski touring specific, and over all social and friendly - expect to meet new people and share some pints! The Vulkana Boat is a boat. This means that space is not in abundance. We have 4 rooms; 3 doubles and one larger that sleep 4. Like we said ... its a boat. In Japan we usually stay at the Gooseberry B&B. We love the Gooseberry lodge because the hosts and the environment will make you feel at home. Please know that there are some nice dogs that live at this beautiful log house. If you have any serious allergies to dogs please let us know so we can pass the information on to the hosts- They can keep them in a separate space. While we are in Sapporo we stay right downtown so the accommodation is as you would expect in Japan; small but efficient. If you have any specific requests or wishes please when you book and we will do our best to accommodate your needs. If you require your own room please let use know ASAP as we will need to make this booking in advance and for an additional cost.
  • What's your Cancellation Policy?
    Great question! You can find our cancellation policy HERE. Please also make time to read about Trip Cancellation Insurance on the same page. We highly recommend getting that for everyones protection.
  • Do you provide Trip Cancellation Insurance?
    Yes, we can provide you with insurance if you are Canadian or coming to Canada. Read more about that HERE. If that doesn't apply to you we recommend paying for your trip with a credit card that offers Trip Interuption Insurance.
  • Do I need to Sign a Waiver?
    Yes you do. All participants need to sign the participation agreement at the time of booking and then a paper waiver on or before day 1 of their trip. The waiver can be viewed HERE
  • What's your Guide to Guest ratio?
    It varies between different trips, but our max is 6:1.
  • Are flights included in the price?
    No. This gives you the option to source out your own deals and extend your trip to accomodate for more adventure.
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